Industrial Sales Enablement

Equip Your Sales Team to Excel in Today’s Competitive Landscape

Why Sales Enablement Matters in Manufacturing

Industrial sales has changed. Buyers know what they need and can easily access information to inform their purchasing decision — which means your sales reps have fewer opportunities to engage. An effective industrial sales enablement program gives your sales team the tools and expertise they need to reach more qualified leads and close more deals.

95%
of buyers choose companies who give them relevant content at each stage of the buyer's journey
—SalesHub
74%
of "high-performing" companies have a strong sales and marketing alignment within their organization
—Aberdeen
43%
of top-performing companies employ a minimum of 7 full-time sales enablement professionals
—Sirius Decisions
What Industrial Sales Enablement Is
  • A systematic approach to sales
  • Sales and marketing alignment
  • Content that supports sales
  • Analytics for the sales process
What Industrial Sales Enablement Isn't
  • Demand generation
  • Marketing
  • Sales operations
  • Making everyone a salesperson

How Industrial Sales Enablement Works

Industrial sales enablement is a systematic approach to giving your reps the training and resources they need to effectively sell your industrial products and services.


Get Started

Industrial sales enablement is a wide-ranging project that will be tailored to your organization’s sales process. However, there are three main initiatives that effective industrial sales enablement programs typically undertake to drive lead generation and growth.

Strategy

Industrial Sales Enablement Strategies



Sales Enablement Planning
Create the framework for systematic sales success
Sales Enablement Technology
Leverage tools to align sales and provide visibility
Sales Enablement Content
Make relevant information accessible to sales reps

Industrial Sales Enablement Planning

Before you implement a sales enablement initiative, you have to set the stage with goals, a framework for your system, stakeholder buy-in, and a rollout plan.

Goals & Groundwork

Sales enablement is a strategic initiative that requires organizational commitment. For it to succeed, there has to be a vision, a plan, a way to “sell” the idea internally at your company, and a mechanism for tracking progress toward your goals. These four foundational factors will lay the groundwork for a successful sales enablement program:

  • Identify stakeholders
  • Set sales enablement goals
  • Assess needs
  • Determine how success will be measured

Industrial Sales and Marketing Alignment

Your industrial marketing department or partner is one of the key stakeholders in a sales enablement project. For it to be successful, sales and marketing must share overarching goals and develop a common understanding of the buyer journey so that they can coordinate meaningful interventions. Here are some common areas of alignment to consider:

  • Determine KPIs
  • Define MQL vs. SQL
  • Share sales and marketing resources
  • Integrate sales and marketing systems

Rollout & Training

Your sales reps need to understand what an industrial sales enablement program means for them to buy-in, which means it’s up to you to lay the foundation for understanding why sales enablement is critical to your organization. This requires communicating with them about the process, defining individual expectations, and orchestrating proper training so that they can adopt the system and work it to their advantage. Your sales enablement rollout and training approach should be designed to:

  • Engage sales reps early and often in the development process
  • Train existing sales reps
  • Incorporate sales training into onboarding
  • Plan ongoing training

Industrial Sales Enablement Technology

Technology is critical to executing an industrial sales enablement program at scale so that your sales team can focus on what they do best. The key is to integrate technology systems early on to ensure proper organization, attribution, and access to customer data that will empower your industrial sales and marketing teams to be more effective.

CRM Implementation

Your Custom Relationship Management (CRM) platform should be the operational headquarters for your industrial sales team. And it’s worth the investment to keep them in it, so that it becomes an ingrained part of how they engage, sell, and report. Make your CRM the operational hub for your industrial sales enablement program by using it to:

  • Store key training materials and content
  • Enable easier collaboration on sales content creation
  • Create visibility for critical customer data
  • Integrate with other key systems

Marketing Automation

A marketing automation platform (or “all-in-one marketing platform”) is an ideal way to structure communication between your industrial marketing and sales teams — and create full-funnel visibility. By coordinating marketing activities in a platform that integrates with your CRM, you can ensure that marketing and sales stay aligned and focus on what’s working to drive growth. Marketing automation is an effective strategy to help you:

  • Track leads to sale
  • Analyze breakdowns in the sales funnel
  • Facilitate ongoing conversation about quality leads
  • Share marketing assets for sales use

Sales Content Personalization

In the evolving industrial buying landscape, the sales process has to become more individualized, or you risk getting lost in the ocean of information an industrial buyer is sifting through. An effective industrial sales enablement program has to cut through the noise and speak directly to buyers at a scale your organization can manage. Here are some personalization opportunities to get you started:

  • Version content for individual customers
  • Serve content that responds to the moment
  • Send personalized video messages
  • Automate the process with AI assistance

Industrial Sales Enablement Content

Sales enablement content is all about making sure a customer gets the right message at every touchpoint in the buying process.

Industrial Buyer Journeys

If you create content that doesn’t respond to the needs of your audience, you’re missing a critical opportunity to center on the customer. Industrial sales enablement demands purposeful content that responds to customer needs at every stage of the buyer journey. The first step in developing effective sales enablement content is understanding how customers move through the sales process — and what messages matter to them when. Here are some insights on where to start:

  • Define your target personas for key markets
  • Understand how they research, qualify, and buy
  • Identify content types that will help sway them
  • Determine how and when to deliver messages

Sales Content Planning

Chances are you have a lot of existing sales content that isn’t being leveraged. Take the time to understand what you have, as well as document opportunities to develop missing content that could impact the buyer journey. This will give you guideposts as you create and execute content that supports your industrial sales enablement program. Focus your initial content planning efforts on the following:

  • Perform a content audit
  • Document opportunities for new sales content
  • Plan and produce sales content
  • Empower sales reps to create aligned content

Sales Access to Content

One of the biggest complaints sales reps have is that they can’t find the content they need, when they need it, which results in a lot of presentations prepared on the fly, in cars, or coffee shops. Eliminate this pain, improve close rates, and get your entire industrial sales team speaking the same language by providing easy access to sales enablement content. Here are a few key considerations:

  • Systematically organize content
  • Govern and update a content repository
  • Communicate about content locations and updates
  • Facilitate mobile access
Next Steps

Become an Industrial Sales Enablement Leader

Reap the rewards of sales enablement by following a proven process and finding a partner that can help you dig deep under the hood to uncover the right strategies, execute a solution, and measure success.


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Identify Needs

Determine what you want to get out of sales enablement, based on specific use cases.

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Research Solutions

Find industrial companies doing sales enablement and explore strategies and best practices.

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Find a Partner

Identify partners to support your sales enablement efforts and reach out to assess compatibility.

Request a Sales Enablement Consultation

At INDUSTRIAL, we’ve worked with hundreds of industrial sales teams to move them from a “good old days” mentality, when sales was more about line cards and well-honed sales pitches, to a modern, systematic sales enablement approach that helps them meet the sales challenges of today — and tomorrow. Contact us today to learn how we can help you align sales and marketing around an effective industrial sales enablement program.
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