The Challenge
Wearwell, the nation’s No. 1 industrial ergonomic flooring and matting manufacturer, had offered a successful on-site needs assessment service for years. Although an effective sales tool, the process of completing these paper-based surveys was cumbersome for Wearwell distribution partners,so adoption suffered. The solution came in mobile apps for the manufacturing industry.
Despite its success as a field sales tool, Wearwell’s distributors were uncomfortable with the amount of time it took to conduct an on-site survey.
Solution
Since many facilities lacked reliable Wi-Fi, INDUSTRIAL developed the app to perform offline, on any device, and work with preloaded, frequently-updated data to avoid onsite problems. With a nearly automated estimation process, distributors started including Wearwell as a preferred supplier due to their commitment to streamlining quoting and sales. Sales support came in the form of B2B mobile app development.
Wearwell reps could survey sites and save recommendations on one device, then re-open later on another to push assessments to Wearwell HQ for faster, in-depth quoting.
Results
$2.2 million in orders
quoted by over 123 users in just four months.
